PRIVACY POLICY & NOTICE OF PRIVACY PRACTICES

True Path Behavioral Health
Las Vegas, Nevada
Effective Date: 03/01/2026

1. Introduction

True Path Behavioral Health (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and protected health information. This combined Privacy Policy and Notice of Privacy Practices describes:

• How we collect and use information through our website

• How we protect Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA)

• Your rights regarding your health information

This policy applies to visitors to our website and to individuals who receive services from True Path Behavioral Health.

WEBSITE PRIVACY POLICY

2. Information We Collect Through Our Website

A. Information You Provide Voluntarily

When you submit a contact form, we may collect:

• Name

• Email address

• Phone number

• Brief message content

Please do not submit sensitive clinical details through website contact forms unless specifically instructed.

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of access

• Referring website

3. Cookies, Tracking & Analytics

We use cookies and similar technologies to improve website performance and user experience.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

• Pages visited

• Time spent on pages

• Device and browser information

This information is aggregated and does not identify you personally.

Meta (Facebook) Pixel

We may use Meta Pixel for advertising and analytics purposes. Meta may collect information about website activity to help us measure advertising effectiveness.

You can control tracking preferences through:

• Your browser settings

• Google Ads Settings

• Meta Ad Preferences

4. Telehealth Platforms

True Path Behavioral Health utilizes secure telehealth platforms to provide remote services. These platforms are HIPAA-compliant and operate under Business Associate Agreements (BAAs) as required by law.

Telehealth sessions are conducted through encrypted systems to protect your confidentiality.

5. How We Use Website Information

We use website-collected information to:

• Respond to inquiries

• Communicate about services

• Improve website functionality

• Maintain security

• Comply with legal obligations

We do not sell your personal information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of internet transmission is 100% secure. If you are concerned about confidentiality, please contact us by phone instead of submitting sensitive information online.

7. Adults Only

True Path Behavioral Health provides services to adults only. Our website is not directed toward individuals under the age of 18. We do not knowingly collect information from minors.

NOTICE OF PRIVACY PRACTICES (HIPAA)

This section describes how medical information about you may be used and disclosed and how you can get access to this information.

8. Our Legal Duties

We are required by law to:

• Maintain the privacy of your Protected Health Information (PHI)

• Provide you with this Notice

• Follow the terms of this Notice

• Notify you in the event of a breach of unsecured PHI

Protected Health Information includes information that identifies you and relates to your mental health condition, treatment, or payment for services.

9. How We May Use and Disclose Your PHI

We may use or disclose your PHI for:

Treatment

To provide, coordinate, or manage your care.

Payment

To bill and receive payment from insurance providers or other responsible parties.

Healthcare Operations

For administrative purposes such as quality improvement, supervision, licensing, and compliance.

As Required by Law

We may disclose PHI when required by federal or Nevada law, including:

• Court orders or subpoenas

• Mandatory reporting requirements

• Public health reporting

• Serious threats to health or safety

10. Uses Requiring Your Authorization

We will obtain your written authorization for:

• Most disclosures outside treatment, payment, or operations

• Marketing communications involving PHI

• Release of psychotherapy notes (with limited exceptions)

You may revoke authorization at any time in writing.

11. Your Rights Under HIPAA

You have the right to:

• Request access to your medical records

• Request amendments to your records

• Request an accounting of disclosures

• Request restrictions on certain uses or disclosures

• Request confidential communications

• Receive a paper copy of this Notice

To exercise these rights, submit a written request to our office.

12. Complaints

If you believe your privacy rights have been violated, you may:

1. File a complaint with True Path Behavioral Health

2. File a complaint with the U.S. Department of Health and Human Services

You will not be retaliated against for filing a complaint.

13. Changes to This Policy

We reserve the right to update this Privacy Policy and Notice of Privacy Practices. Updates will be posted on our website with a revised effective date.

14. Contact Information

True Path Behavioral Health
Las Vegas, Nevada

Phone: 1-800-885-8783
Email: contact@truepathbh.com
Mailing Address: 732 S 6th St. Ste R 

Las Vegas, NV 89101